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Please also carefully check the Booking Confirmation. Shop hot deals and enjoy huge savings at checkout with this Cornish Gems promo code. Cheques are not accepted as payment. It is vital that the hot tub is kept clean for your own safety. We would also ask that you avoid leaving any washing up, but where there is a dishwasher it is fine to fill and run a cycle and our team will unload. Pregnant women, persons suffering from obesity, heart disease, low or high blood pressure, circulatory problems, or diabetes should consult a doctor before using the hot tub. You will have 5 Business Days to respond with any queries. You must not bring any pet to the Property if it is advertised as not allowing pets. Registered Office: Companies House, Cardiff. Cots, where supplied, are travel cots and are only supplied with padded bases (not mattress). The check-in time may be varied by us in accordance with our House Rules; Departure Date: the date (and time) on which We have agreed in the Booking Confirmation that Your Stay at the Property will end or any later date if we have agreed in writing to an extension of Your Stay. The use of candles and fireworks are not permitted at or in any Cornish Gems properties. You must check all material details of the Property with Us at the time of submitting a Booking. You are also required to return the bin to the appropriate location following collection. Properties displayed under the location headings may be in the vicinity of the location stated and You can then establish distance to local amenities using the Google Maps feature. Where pets are welcome an extra charge is applicable as set out below: Our Website will indicate whether the Property is a Gem or Crib Booking. On booking the Property and when paying Your final balance You will have the option to either pay a Good Housekeeping Deposit or a Good Housekeeping Waiver. 06984313. Cornish Gems Limited register address is CARNE HOUSE WESTERN EXTENSION, THREEMILESTONE, TRURO (area code: TR4 9LD) . Do not submerge your head under the water, do not drink the water, or allow the water to enter your mouth. Keep all loose articles of clothing or hanging jewellery away from rotating jets and other moving components. We cannot be held responsible for a customer's own negligence so please ensure You use the Property and the facilities safely and responsibly. Please be aware that in some extreme circumstances, bore holes have been know to run dry in spells of hot weather and We / the Owner will endeavour to manage the situation should this arise. If You do not wish to accept the alternative property or another property is not available You will receive a full refund of all monies paid to Us but You will have no further claims against Us or the Owner. If payment is not received then You will be required to leave the Property at the previously agreed Departure Date. The departure time may be varied by us in accordance with our House Rules; Event Outside Our Control: as defined in clause 20 of these Terms; Good Housekeeping Deposit: a refundable (subject to the conditions in clause 9 of these Terms) deposit payable to cover breakages, damage to the Property and failure to keep the Property clean, tidy and free of waste as further detailed in clause 9 of these Terms; Good Housekeeping Deposit Waiver: a non-refundable deposit payable to cover breakages, damage to the Property and failure to keep the Property clean, tidy and free of waste as further detailed in clause 9 of these Terms; Hire Cost: the total cost for Your Stay as indicated in the Booking Confirmation; House Rules: additional conditions relating to Your use of the Property, as referred to in clause 2.4; Owner: the owner of the Property (or their representative) whose details will be provided to You upon written request for the same; Property: the property as defined within the Booking Confirmation; Property Description: the description of the Property on our Website; Property Specific Terms: any specific terms that apply to the Property You have chosen which if applicable will be provided to You at the time You make Your Booking; Terms: the terms and conditions set out in this document; Stay: the period of time for which the Property is made available to You as set out in the Booking Confirmation and agreed by Us; and, Website: our website to be found at https://www.cornishgems.com, Previous Booking Terms and Conditions are available here, +44 (0)1872 241241 Much more than I would have expected. Our rights to cancel and our refund Policy. Following this notification, a grace period of 7 days will be offered to guests (who have made a confirmed booking) to make a decision whether or not to proceed with the Booking. Where this is applicable we will aim to provide You with as much notice as we can of this and we appreciate Your understanding in this regard. Subject to clause 18.2, Our total liability to You will not exceed the Hire Cost for the relevant Stay. Answering telephones. All parties agree to submit to the exclusive jurisdiction of the English courts in the event of a dispute. are affected by an Event Outside Our Control. Cornish Gems Limited on map. We will promptly contact You if this happens. We will issue You with one set of keys to the Property and You are not permitted to get keys copied. Please see clause 6 of our Booking Terms and Conditions for our terms relating to your Check-in Date and Departure Date. You or Your Booking Party must not do anything that may reasonably be considered to cause a nuisance or annoyance to the Owner or to any other occupier of adjoining or neighbouring premises. To cancel Your concierge booking, You must telephone Us on the number shown on Your concierge booking confirmation as soon as the reason for cancellation occurs. If You request a change that results in a change to the Hire Cost, We will notify You of the amended price in writing and will ask you to confirm Your acceptance of the new price in writing. Our acceptance of the Booking will take place as described in clause 2.7. Email: enquiries@cornishgems.com. We shall assign a booking reference number to the Booking and inform You of this in the Booking Confirmation. You or Your Booking Party must allow the Owner and/or Us access to the Property, grounds and gardens at all reasonable times and in the case of emergency at all times with or without You or Your Booking Party being present to enable maintenance work to be carried out, allow visits to enable the Owner and/or Us to comply with all relevant statutory requirements and the requirement of all regulatory bodies to which the Owner and/or We belong relating to the Property. Cornish Gems Ltd. Carne House Western Extension Threemilestone Truro Cornwall TR4 9LD. Guests are required to confirm via email that they wish to proceed in accordance with these Terms, if not, the Booking will be cancelled and a full refund of any payments made will be provided. All baby bedding and linen must be provided by You. We shall however endeavour to ensure that the independent contractor has adequate experience. Ihr derzeitiger Status ist "eingetragen". The maximum Good Housekeeping Waiver fee payable for any property shall not exceed £300 (incl. We or the Owner may cancel the Booking and take back possession of the Property and its contents if they reasonably believe that You are in breach of a material condition of these Terms or that damage is likely to be caused, has been caused or is being caused by You or any members of Your Booking Party. Wow! If the written confirmation is received by Us 28 days or less before the Check-in Date, then the full payment for concierge service (if held by Us) shall be retained, or alternatively be payable by You. New Brochure . Sanitary and baby products should not be put down the toilet but disposed of in a safe and hygienic way using the bins provided. Cot dimensions are indicated in the Property Description or can be given on request. For managed properties where Prosecco is supplied as part of the standard complimentary welcome pack please be advised that the ABV content of the Prosecco is 11%. All holiday reservation requests (whether via email, telephone or post) are considered to be an acceptance of these conditions. The key is located at the Property on the day of your arrival within a key safe (where applicable), you will receive a text message with the key safe code to your nominated mobile number at your allocated check in time. ordered. You may request a change to a Booking by contacting Us. Opening Hours. Show Code. As the person making the Booking You are responsible for ensuring all members of Your Booking Party comply with these Terms. Criminal or wilful damage will not be covered by either the Good Housekeeping Waiver or Good Housekeeping Deposit. Luxury holiday cottages across Cornwall . We understand our duty of care to guests and have ensured that the Property is reasonably safe for the purpose for which guests are invited to use them, however, each guest has a duty of care to take care of his or her own safety. Bank transfers must be in cleared funds by the deadlines for payment as set out in these Terms. We act as an agent for the Owner in the letting of their Property to you, the hirer (“You/Your”). 10% Off. Should any complaints arise during Your stay, please allow Us and/or the Owner the opportunity to investigate the matter further. Estate, Truro TR4 9LD or email customerservices@cornishgems.com We will thereafter provide assistance in attempting to resolve the complaint between You and the Owner and/or Us. A pet must not be left unattended in the Property at any time and You must ensure no annoyance, including excessive noise, is caused by the pet. A minimum of 2 toilet rolls per toilet facility will be provided. Please inform our office if you would prefer to not receive Prosecco. Please ensure that You read these Terms carefully, and check that the details on the Booking are complete and accurate, before You submit the Booking. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by You and Us at the time We entered into this contract. It is very important that the hot tub is NEVER switched off at the mains switch (even when not in use) and that the cover lock is in place when the tub is not in use. Send us an enquiry, ©Cornish Gems Ltd. All rights reserved. In these circumstances, Your rights to a refund are set out in clause 16. Firmenbeschreibung CORNISH GEMS LIMITED CORNISH GEMS LIMITED ist eine in Grossbritannien als ltd registrierte Firma mit der Register-Nr. Please ensure You familiarise yourself with the Property access, facilities, parking, layout, grounds and/or garden so that You can make a fully informed decision about a property’s suitability to Your requirements, needs and taste prior to making a Booking. The Owner only supplies the Property for holiday use. Where the Property Description states pets are not permitted in the Property, neither the Owner nor Us give any warranty or undertaking to You or any member of Your Party that the Property is suitable for sufferers of pet related allergies. Whilst we endeavour to keep this information up to date we cannot guarantee that it is accurate. We / the Owner accept no liability for telephone or internet services not being available or failing. It is Your responsibility to ensure You are satisfied with the cot provided and, where applicable, the fit of any mattress and baby bedding You provide is safe and appropriate for use by Your child. If We are unable to supply You with the Property for Your requested dates, We will inform You of this in writing and We will not process the Booking and no contract will be formed between us. People with infectious diseases should not use the hot tub. Please note many of our homes have 2 key safes, please ensure you are at the correct one. We do however reserve the right to retain Your Booking Deposit in full or in part to cover our administration costs and the work and costs incurred by us if we have had to carry out additional changeovers and marketing in order to re-let the Property. Where You have chosen to pay the Good Housekeeping Waiver, the Good Housekeeping Deposit is not payable. For the avoidance of doubt, the Owner is not responsible for any transport and/or alternative stay costs. View the profiles of people named Cornish Gems. The Property shall be checked following Your Departure Date. All cots meet European safety standards, however We are not able to ensure that the cot is erected for your arrival for health and safety reasons. This is a pre-authorised amount which will be held on Your card from the day before Check-in Date. Please read our Booking Terms and Conditions and these House Rules carefully as they are contractual terms that will govern the contract between the Property Owner and the hirer ("You/Your"). You must immediately confirm Your cancellation in writing. break the contract in any other material way. Where you have used the barbeque provided, please ensure this has been cleaned after use. This does not affect Our right to charge You interest at the rate of 8% per year on the amount outstanding. Where a tumble dryer is not provided, clothes airers will be made available. Any information regarding the local area and activities that may be shown in our literature or on our Website are outside our control and are not supplied by us. In no circumstances will compensation be made for complaints … Saturday: 10am - 6pm. 278 Used Today. We or the Owner may have to cancel a Booking before the Check-in Date, due to an Event Outside Our Control, the unavailability of the Property or the unavailability of key personnel or key materials without which We cannot provide the Stay. Made available rotating jets and other moving components You within 48 hours You submit Booking! Charge You interest at the Property Description or can be given on request remote have! 'S country of origin is UNITED KINGDOM Gems and others You may be provided by Us will... The opportunity to investigate the matter further refund are set out in 16... Changes in writing to avoid any confusion between You and each member of the for! Must be in cleared funds by the stipulated check out time to publish reader contributions online and the! Damage is made to the Date on which your concierge service ( s ) will be made.... 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